Client stories

Trusted feedback from growing businesses.

See how our clients describe their experience working with Trivio Rescue and the improvements they gained.

Positive outcomes with every project.

  • Clear communication
  • Reliable execution
  • Better customer focus

Case studies

How we helped businesses solve real challenges.

Enel Power Australia

Project: Procurement of Lenovo laptops

What we did: Sourced and delivered a combination of new and refurbished Lenovo devices across the fleet.

Outcome: Delivered ~ $20,000 in savings and reduced hardware acquisition costs while meeting performance requirements.

Austrade

Project: Repair-first strategy for mobile devices

What we did: Performed assessments and prioritised same-day phone repairs to keep teams operational.

Outcome: Extended device lifecycles, deferred capital expenditure, and reduced procurement spend.

Diageo Australia

Project: Competitive procurement and mobile repairs

What we did: Combined competitive sourcing with same-day mobile repairs to minimise downtime.

Outcome: Lowered total device costs and reduced employee downtime through fast repairs.

DLA Piper Australia

Project: Rapid repair turnaround for fee-earners

What we did: Prioritised phone and laptop repairs with rapid triage and fast parts sourcing to support billable staff.

Outcome: Maintained productivity for lawyers in a demanding environment with minimal disruption.

Merivale

Project: Day-to-day device support across hospitality network

What we did: Provided reliable on-call support and same-day iPad/laptop repairs across distributed sites.

Outcome: Reduced service interruptions and kept point-of-sale and operations running smoothly.

Roche Australia

Project: E-waste recycling and out-of-warranty repairs

What we did: Delivered environmentally responsible recycling and cost-effective repairs for out-of-warranty devices.

Outcome: Improved sustainability reporting and reduced disposal costs while preserving device value where possible.